Terms & Conditions
Welcome to RS Craft Supplies – where creativity meets quality! Before you use our website or make a purchase, we ask that you carefully read the following Terms & Conditions. These terms are designed to ensure a smooth, secure, and fair experience for everyone. By accessing or using our site, you agree to these terms – it helps us build trust and deliver a better experience to all our awesome craft lovers. Whether you're shopping, browsing, or just exploring, these terms guide how we do business together.
We aim to dispatch your order within 2-3 working days, and delivery usually takes 5-10 business days, depending on your location.
While we strive for timely delivery, delays due to courier issues or weather conditions are beyond our control. But don’t worry — you’ll always receive tracking updates to stay informed!
Orders are confirmed only after successful payment. We reserve the right to cancel any order if there's a stock issue or suspicious activity.
We accept return or refund requests only if the product is damaged or missing at the time of delivery. You must report the issue within 24 hours of receiving your order, along with parcel opening video proof.
Products must be unused and in original packaging. We do not accept returns for reasons like change of mind, dislike, or incorrect selection.
✅ Return only if damaged or item is missing
✅ Report within 24 hours with proof
✅ Fast refund or free replacement after verification
All prices are displayed in INR (₹) by default and include applicable Indian taxes. We accept international payments through trusted and secure gateways like PayPal, Razorpay, and major cards.
Your payment is encrypted and protected – whether you’re ordering from India or abroad, your transaction is 100% safe with us.
✅ Supports international orders
✅ Trusted gateways like PayPal, Razorpay
✅ All major cards & UPI accepted
✅ Prices in INR for transparency
We try to show exact colors & details, but small differences may occur due to lighting, screens, or materials.
We are not responsible for any indirect damages caused by misuse or external technical issues.